The Protocol Behind Protocol Commercial Cleaning
Where 27 years of leadership, advanced training, and proven systems came together to build a company grounded in quality and relationships.
Meet Oscar Garcia
Oscar Garcia is the driving force behind Protocol Commercial Cleaning Services — a company built on structure, standards, and relationships.
For more than 27 years, Oscar helped build one of the Hudson Valley’s largest and most respected commercial cleaning organizations. As Director of Operations, he oversaw a $25 million portfolio spanning healthcare, education, warehousing, hospitality, and multi-site commercial facilities.
He has supported and partnered with some of the region’s most prominent institutions, including:
- Vassar College – including major expansion phases
- Mohonk Mountain House
- Millbrook School
- Wildflower
- Corporate, medical, and educational facilities across NY, CT & NJ
Known for his advanced training programs, deep Hudson Valley relationships, and a reputation for treating every property like a partnership—not just a contract—Oscar brings both expertise and integrity to every client.
After nearly three decades of leadership, Oscar made the decision to begin a new chapter: to rebuild the systems, quality, and relationships he believes in — under his own brand. Protocol Commercial Cleaning Services is that new beginning.
The Experience Behind the Protocol
From overseeing large-scale portfolios to leading training programs and inspection routines, Oscar’s background brings “big operation” standards into a focused, relationship-driven company. Protocol was built to be agile enough for local needs — and strong enough for complex, multi-site environments.
Our Mission: Cleaning With Purpose, Led by Protocol
At Protocol, our mission is simple: Deliver quality that can be trusted, backed by relationships that last.
Our philosophy is called “The Protocol Standard”:
- Do it right, every time
- Communicate with clarity
- Treat every facility like it’s your own
- Create long-term partnerships, not just contracts
- Lead with quality — let the results speak for themselves
Focused on Training, Quality & Operations
Protocol is built around a balance of people, process, and performance. These visuals highlight the standards that bring the Protocol philosophy to life.
Protocol Principles
These are the standards that guide every account, every shift, and every relationship we manage.
Quality First
Every account follows a defined protocol ensuring your facility is cleaned the same way, every time.
People Matter
Respect, professionalism, and communication guide every interaction.
Training as the Foundation
We elevate performance through structured training and consistent support.
Accountability Always
Clear standards, regular inspections, and transparent reporting.
Community Driven
Serving the Hudson Valley, Albany, Connecticut, and the tri-state region.
Built for Growth
Our structure scales from single buildings to multi-site portfolios.
Where We Serve
Proudly supporting organizations that expect dependability, professionalism, and high standards.
Hudson Valley • Orange County • Albany • Danbury CT • Northern NJ & Tri-State Corporate CorridorReady to Bring the Protocol Standard to Your Facility?
Share your facility details and we’ll follow up to schedule a walk-through and develop a custom cleaning program built around your needs.